Frequently Asked Questions

Suspensions are typically triggered by deceptive content, address or service area issues, edits that conflict with Google's data, failed verification attempts, or account-level trust flags from managing multiple profiles. We classify the exact cause during our audit.

We maintain a 98%+ success rate across all handled cases. The small percentage of unrecoverable profiles typically involve spam-based business models, fake or ineligible locations, chronic poor account hygiene, or compromised Google accounts.

Most DIY appeals fail because they submit appeals without fixing the root issue, trigger account-level trust flags through repeated edits, apply one-size-fits-all processes, or don't understand how Google evaluates entities at scale. We fix the underlying problem before appealing.

No. GBP Reinstatement Experts is an independent service provider and is not affiliated with, endorsed by, or partnered with Google. Reinstatement decisions remain at Google's discretion.

Most cases resolve within 2-7 days from when we submit the corrected appeal. Complex cases requiring manual escalation may take slightly longer depending on Google's response cycles.

This varies by case, but typically includes business licenses, utility bills matching the listed address, and any documents previously shared with Google. We audit what you have and recommend correct documentation during our process.

You only pay if we successfully reinstate your profile. If we cannot restore your listing, you pay nothing. Profiles that cannot be recovered are identified upfront where possible.

Yes. We handle multi-location brands, franchises, and agencies with bulk suspensions. For large portfolios, we also provide strategic advisory to prevent future mass suspensions.